E Commerce Case Study on eSewa Nepal:

Introduction to eSewa Nepal:

 It is a form of direct payments and banking without physical appearance at the MDA or Bank  through the means of electronic, interactive  communication channels and other technology infrastructure. Simply, it is easier and safer way of electronic transfer of money from one account to another account with both customer and merchant benefited.In Nepal there has been increasing demand for electronic payment in recent years mainly in the urban areas. Due to rapid demand and keen interest in the newer technology there have been positive impacts as it has ease our daily life.
In our case study we are concerned about electronic payment provided by e-sewa.

Overview of eSewa


Esewa is Nepal-based company mainly focused on electronic payment system It is one of the major service provided by f1soft.com which is the well known name for safer and easier way to pay online. It offers a state-of-art payment gateway solution that incorporates some of the latest integrated techniques developing a secured, fast, and real-time gateway. . It has been growing as trusted company because of its quality service to its customers.
Though there are others payment gateways e-sewa has become the first choice due to its goodwill. More than twenty five thousand of customers with sixty five percent of active customers have been benefited by its services and the number of users is increasing day by day.
Services provided by e-sewa:
  • Send and Receive Money

  • eSewa in Mobile

  • Pay Utility Bills

  • Buy Air Tickets

  • Buy Recharge Cards

  • Pay School, College Bills

  • Pay Internet Bills

  • Subscribe Newspapers, Magazine

  • Pay Credit Card Bills

Getting started with eSewa


e-sewa recharge cards can be purchased from theirs  partner banks counters. E-Sewa recharge cards are available in two face values. Rs. 2000 and Rs. 5000. Scratch the shaded area behind the recharge card to reveal the 16 digit pin code. Once we enter the pin code our account is funded with amount equivalent to the face value of the card.
b) Through Internet Banking of Partner Banks
c) Counter Deposit in Partner Banks
1.      Laxmi Bank
2.      Kumari Bank
3.      NCC Bank
4.      NIC Bank
5.      Global Bank
6.      Sanima Bank
7.      ACE
8.      Bank of Asia
9.      Bank of Kathmandu
10.  KIST Bank
11.  Commerz and Trust Bank

Security via eSewa

eSewa is the safer, easier way to pay. We can use our credit card/Bank account with eSewa, and get all the benefits - without exposing our bank account/card number. Customer's financial security is highest priority of e-sewa. eSewa uses SSL technology to keep information safe. In addition, when customer sends payment using eSewa, the recipient won't receive sensitive financial information like your credit card or bank account number.

Challenges

Challenges that esewa must deal are mainly government regulations and limited use of electronic payment in Nepal. In Nepal credit card payment has not yet emerged. Although, few banks provide credit card facility, people do not use credit card. It may be because credit card cannot be used for international purchase due to government policies. Since, Nepal is receiving only country it has been difficuilt for esewa to establish itself internationally. On the other side, people prefer hand cash than the digital cash.
Conclusion
 E-Sewa has evolved as a dynamic and interactive platform for electronic payment. It has changed the way of payment, gradually replacing the traditional way of payment. Its success has been remarkably acknowledged by more people in urban areas where there is a good infrastructure for internet and network services. It is expected that the way e-sewa is emerging will definitely serve the people ensuring more security, reliability and efficiency in the coming days.
Bibliography
 This report contains only general information about the eSewa Nepal. The whole document will be published later in our educational blog http://bscitinnepal.blogspot.com/ .--

Group Members;
Lasang Jimba Tamang
Rojina Maharjan
Subash Poudyal
Ujjwal Panthi
VK Pandey
(07 BSc CSIT batch)


a) Through e-sewa recharge cards
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